User Protection

98bd Privacy Policy

Keeping your personal information secure is our top priority. This policy clearly describes how 98bd collects, uses, and stores data.

1
Introduction

The Purpose of This Policy

98bd ("we", "our", or "platform") is a safe and reliable online entertainment service. This privacy policy explains what information we collect when you use our website and how that information is processed.

Our platform is operated for users in Bangladesh. This policy has been drawn up in line with applicable data protection guidelines in Bangladesh.

By using our service, you are considered to have accepted the terms set out in this privacy policy. If you have any questions about understanding this policy, please contact our support team.

Important: This policy may be updated from time to time. If significant changes are made, we will publish a notice on the platform. We recommend reviewing this page regularly.

Who Does This Policy Apply To?

  • All account holders registered on 98bd
  • All visitors browsing our website
  • Anyone who contacts our support team
  • Users accessing the service from any device or network
2
Data Collection

What Information We Collect

To operate our service smoothly and provide you with a secure experience, 98bd collects certain types of information. A detailed description of that information is given below.

Personal Identification Information

Your name, date of birth, and mobile number are collected during account registration and verification.

Financial Transaction Information

bKash, Nagad, Rocket, or Upay account details are collected at the time of deposits and withdrawals. Full payment credentials are never stored.

Device and Technical Information

Your device type, operating system, IP address, browser version, and session duration are collected automatically.

Gaming Activity Information

Your betting history, game preferences, and session details are recorded and used to ensure responsible gaming.

Communication Information

If you contact us via live chat or email, the content of that conversation is stored for support purposes.

Cookie and Tracking Information

Cookies are used to improve the website experience. The type and purpose of each cookie is described in detail in the section below.

3
Use of Information

How Collected Information Is Used

Identity Verification and Security

Information is used to confirm your identity during account creation and on subsequent logins. This helps prevent fraud and unauthorized access.

Transaction Processing

The necessary financial information is used to complete deposits and withdrawals via bKash, Nagad, Rocket, and Upay. This information is essential to ensure a minimum deposit of ৳300 and a minimum withdrawal of ৳800.

Customer Support

Your account and transaction information is used to provide 24/7 live chat and email support. This ensures fast and effective resolution of issues.

Service Improvement

Overall user behavior is analyzed to further improve the platform experience. This is processed entirely as anonymous statistics and does not identify any individual.

Ensuring Responsible Gaming

Gaming activity data is analyzed to identify potentially problematic behavior, and supportive measures are taken where needed.

Relevant Promotional Communications

You may be informed about relevant bonuses and offers based on your preferences and activity. You can request to opt out of these communications at any time.

4
Cookie Management

Cookies and Tracking Technologies

Cookies are used on the 98bd website. Cookies are small text files stored in your browser. Below is a description of the types of cookies we use.

Cookie Type Purpose Duration
Essential Cookies Maintaining login sessions, ensuring security, and managing basic operations. Session or up to 1 year
Functionality Cookies Saving your language preferences, game settings, and personalized experience. Up to 1 year
Analytics Cookies Collecting website usage statistics, which are anonymous and used for service improvement. Up to 2 years
Security Cookies Fraud detection, CSRF protection, and prevention of suspicious activity. Session

Most browsers allow you to control cookies. However, disabling essential cookies may prevent some platform features from working correctly.

5
Third Parties

Who Information Is Shared With

98bd never sells your personal information. However, to keep the service running smoothly, information may be shared with trusted third parties in certain specific situations.

Mobile Financial Service Providers

The minimum necessary information is shared with the relevant provider to complete transactions via bKash, Nagad, Rocket, and Upay.

Game Content Providers

The minimum necessary information is sent to game providers such as Pragmatic Play, Evolution Gaming, JILI, Spribe, and others to operate games. They maintain their own privacy standards.

Legal Obligations

Information may be disclosed to comply with court orders, lawful requests from regulatory authorities, or applicable law.

Technology Service Partners

Cloud hosting, cybersecurity, and technical service providers may process limited information under strict confidentiality agreements.

What We Never Do

  • Your information is never sold or rented
  • Information is not used for third-party advertising
  • Information is not shared with any unnecessary parties
  • Sensitive information is not disclosed without your consent
6
Security Measures

Data Storage and Security

Technical Safeguards

98bd uses TLS/SSL encryption to keep all data secure between you and our servers. Stored sensitive data is encrypted using industry-standard encryption methods.

Our systems are kept secure through regular security audits, penetration testing, and vulnerability assessments.

Retention Period

Account-related information is retained while the account is active and for the applicable period after it is closed.

Financial transaction records are kept for as long as required to meet legal and regulatory obligations. Information that is no longer needed for its purpose is securely deleted.

Data Breach Procedure: If our data security is breached — which is very unlikely given our security measures — we will notify affected users as quickly as possible in accordance with applicable law and take the necessary corrective action.
7
Your Rights

Your Rights Regarding Your Information

If you have an account on 98bd, you have the following rights regarding your personal information.

Right of Access

You can request to know what information we hold about you and receive a copy of it.

Right of Rectification

If your information is inaccurate or incomplete, you can request that it be corrected.

Right to Erasure

In certain circumstances you can request that your information be deleted, though this may not apply to information retained to meet legal obligations.

Right to Object to Processing

You can object to your information being processed for specific purposes, particularly in the case of marketing communications.

Data Portability

You can request to receive your information in a structured, commonly used format.

Restriction of Processing

In certain circumstances you can request that the processing of your information be temporarily restricted.

To exercise these rights, contact our support team via live chat or email. We will verify your request and take action as quickly as possible.
8
Age Restriction

Protection of Minors

98bd is a platform strictly operated for individuals aged 21 and above only. We do not knowingly collect personal information from minors.

Age verification is in place during the registration process. If it comes to our attention that a minor has created an account, that account will be closed immediately and the associated information will be securely deleted.

If a parent or guardian believes their child has registered on our platform, please contact [email protected] immediately.

21+ Only

This platform is operated for individuals aged 21 and above only.

9
Third-Party Services

Responsibility for External Services

Our platform integrates third-party game content from providers such as Pragmatic Play, Evolution Gaming, Spribe, and JILI. These providers have their own privacy policies and are themselves responsible for their data handling.

98bd is not responsible for the privacy practices of these third parties. We are only accountable for our own data processing.

bKash, Nagad, Rocket, and Upay are involved in payment processing. These mobile financial services have their own privacy policies, which can be found on the respective provider's website.

10
Updates

Policy Changes & Updates

98bd reserves the right to change or update this privacy policy at any time. For significant changes, we will publish a notice on the platform and the date of the latest update will be mentioned at the top of the policy.

Continuing to use the platform after any changes means you have accepted the updated policy. Therefore, it is recommended that you review this page regularly.

If you do not agree with any changes, please stop using the platform and, if necessary, request that your account be closed.

11
Support

Get in Touch with Us

If you have any questions about this privacy policy or wish to exercise your rights regarding your information, please contact our support team. We provide support in both Bengali and English.

After verifying your identity, we will respond to your request as soon as possible.

Contact Methods

Live Chat — Support available 24/7
Bengali and English support

Please clearly state the subject of your data rights request and include your registered mobile number.